Awesome experience! We have used Luna Flooring Gallery in Addison, IL twice and each time the customer service has been no less than great. When we needed carpeting in our basement, we had a short window to find the best flooring company in DuPage county, and Rob and his team acted fast to get our carpet installation done on time. I don't know where these other 'anonymous' Carpet, Tile, and Hardwood Flooring reviewers are coming from, personally I think they are competitors that are trying to bash Luna Flooring Gallery like they're some kinda scam.
On our second flooring installation in Chicago's western suburbs we had water damage to our carpet and the Luna Carpet team knew exactly what to do to clean our carpets. They actually came out that night and cleaned everything up so we could install new carpeting in our basement. Great quality flooring, in fact the best I have seen in Chicagoland. If you need carpet, tile, hardwood, or laminate floors in the Chicago Area, Luna Flooring Gallery comes highly recommended!