When I began my search for hardwood floors for my entire first floor, I knew the exact color and style I wanted. I also knew how much I wanted to spend. I went from store to store and could not find the exact color anywhere. I was surprised that places like Home Depot and Lumber Liquidators had such limited in store displays. You can go online to view more, but this is not a purchase anyone wants to make looking at an online sample. I stopped at Luna and I was amazed at the number of options. I found several samples right away that had potential, but I was skeptical that Luna’s final installed costs would not fit within my budget. Within days they came out to measure, calculated a price, then applied a couple promotional discounts, and the result was a floor I liked and a price that fit my budget.
I really appreciated how they looked at every aspect of my installation to provide a detailed estimate. It is not a quick process to come up with the price, but nobody wants to get hit with extra charges later when the installer comes on site and discovers additional work is required. My estimate included removal & disposal of existing flooring & baseboards, moving of appliances in the kitchen, removal and reset of sink & toilet in bathroom, and a section of the floor that needed to be glued. Because they took the time to review these details upfront, there was no hidden costs or extra charges added later.
The highest ratings go to the installers. I can’t say enough about the quality of their workmanship. These guys are experienced, and the end-result shows it.
Thank you everyone at Luna for doing such a good job.