They always have great customer service and are always helpful when it comes selecting flooring, tile, etc. They have the best deals and have people who will install for you also. It is a true one stop shop.

Rob was so helpful from the start to the finish of our flooring installation .The installers were a very professional crew , they cleaned up every day they were here and always arrived on time. Our flooring is beautiful and would use Atlas flooring again.

Very good experience with Luna Flooring. The price was fair and the work was excellent. I recommend at least having them give a quote and an opportunity to earn your business. Rob, the sales representative, was awesome to work with.

The Luna Flooring team that came to install our carpeting did an amazing job and we are very pleased! They were friendly respectful and worked hard to do a perfect job. I would highly recommend!

We went in and met with Rob and were impressed with her knowledge and willingness to share information about helping us choose the right carpet for our home. Scheduling and installation went perfectly with our schedule and we couldn't be any happier with our carpet. Thank you Rob and your team for a great job!

Luna Flooring is the best! Thank you, Mike, for walking us through the process from start to finish. Also, the installers were so helpful and professional. This was definitely a very positive experience!

Fantastic experience dealing with Luna Flooring. From the sales team to the flooring installers (who were great). I would highly recommend them for all your flooring needs.

We do a ton of work with Amber Flooring and thoroughly enjoy working with them. The work is always done right, on time, and on budget. They take great care of their customers!

I enjoyed my time with Rob. He was thorough and personable in his presentation and I am satisfied and happy with the end result. Thank you all.

Luna Flooring is a great flooring company. I have used them many times as a general contractor and they are a fantastic choice! I would highly recommend them to all.

Luna Flooring were great at getting our flooring color just right....they are a top notch outfit and we would definitely use them again.

Luna was simply excellent in all respects. Their products are first rate, their prices are very fair and their installation was excellent. We had one small problem for which they promptly took full responsibility and corrected. We have used Luna before and they will be our first choice in the future.

Entire Amber Flooring team were great to work with. Always returned my phone calls or emails promptly and the floor looks great!

Rob has been responsive and incredibly helpful in reflooring much of our office space and I look forward to beautifying the rest of the space. The installers have all been quick and professional. I really appreciate having a reliable vendor for my carpet and tile needs.

Wide selection, sales guy Daniel very helpful getting us the right carpet for our space.

I have had nothing but a great experience with Rob... He demonstrates perfect professionalism.and is the reason I continue to use Luna Flooring!

This Luna store is very attentive and has great customer service - and very competitive prices. (And I agree with another reviewer... they do not oversell! - quite refreshing). Customer service extended beyond the store with email support with the pre & post-sale questions. They were/are very accessible. That was the deciding factor to go with Luna. But what impressed me even more was that they did not discredit the competition. Apparently the flooring industry is somewhat close-knit in Aurora/Naperville. And then they got more kudos for a great team that showed up to estimate the job. Later on, the delivery was orderly and accommodating. Then the installers were equally (if not even more) customer focused and detail oriented. Professional. Friendly. Quality. Economical. Very satisfied!!! I’m attaching pics during the installation process. They were very orderly and results oriented! Thank you for a job well done!

Start to finish, a great experience! Our floors had more than 15 years of wear and tear and, thanks to Luna Flooring, may actually look better now than they did when they were new. Everyone who worked at the house was incredibly pleasant and professional to deal with and took great care to make sure that the job was well done. The color specialists were remarkable not just in their ability to match the existing stain, but for their patience in achieving it. Highly recommended!

Great store! Great people working here. I came in picked carpet and had it installed within three weeks. If you need carpet and want quality material and great installers this is the place to visit.

Thank you for your fast reaction. I called in the last minute to get a carpet installation and everything was so urgent. I'm very pleased by the quality of the carpet. All your specialists are super kind and polite too. I would highly recommend your services.

one year later still happy with the price and the installation of the carpet.

Came across this company as we were looking for specific flooring. Excellent service, good communications, delivered on time as promised and super quality product. My office looks like new now. Would not hesitate to recommend this company to friends.

It has a decent selection, but pricing is high and quotes they have had long lead times. I have seen a few installs and they were done well.

From the quote to the finish - brilliant. Very happy with service and quality of the work. Turned up in time, no problem at all. Would definitely recommend to anyone.

A very experienced and professional company with a very stylish showroom. Fantastic service, great advice, a broad selection of carpets and wood floors. The installers completed the job in double quick time. We look forward to working with them a lot more in the future!

I will be honest, we were a little skeptical going with Luna and not a smaller company, but the price was what made us go with them. They beat everyone’s price and the install was great!! Heather was awesome and explained everything for us and answered all our questions. As far as the install, I can’t say enough great things! The installer kept me up to date with everything he was doing and when he was getting to the job and leaving the job since it’s new construction. He cleaned up and picked up after himself everyday! Would highly recommend Luna!

Rob and his team did an amazing job. I couldn't be happier with the outcome. They are all easy going guys that do beautiful work!

Wow! These guys did such a fantastic and efficient job! I had been planning to install flooring myself but quickly realized that the details needed soon expertise. They installed my living room and bathroom floors in one day and made sure all the tricky details were done right. I'm so happy. Look no further for your flooring needs. A+

A competitive quote for the supply and fitting of new carpet. They did a great job, were polite and went out of their way to get the job done properly. Gave me informative advice, were great at timekeeping and extremely helpful and tidy.

The experts have just finished doing my floors. I confess that I absolutely loved the experience. They were always on time, very easy to work with. The technicians did everything quickly and with great quality and my new floors look marvellous.

Rob was a great help to us in picking out our flooring and scheduling the installation. He was a pleasure to work with.

This is our second visit with Luna Flooring Gallery. We had prompt and thorough service, good information, good followup, and excellent time and quality of the delivery

We were very pleased with the service, including information on the type of products. Choosing the right flooring type and pattern was difficult for us. We appreciated the price was inclusive of all charges. Our sales representative made 3 trips to our home to help with the selection. Installation was fast and on time. We are very pleased with the end result.

We were completely satisfied with the care and competence of the crew that removed the old flooring and also the crew that installed the new floor. They were extremely careful and considerate. We could not be happier with the job that they did. The shopping experience and help finding the product that we decided on was a pleasure. The salesman was the best.

Salesperson Rob was great help. We were saddened that one of our initial carpet choices ultimately was out of stock. We are happy with our second choice.

We had our kitchen floor today for a remodel. Excellent crew, accommodating, very pleasant. Floor installation finished in less than an hour. Replaced some damaged boards in other area. 5 stars.

We were shopping for carpet for a rental home. Just happened to drive by and stopped in. Everyone was great. When we explained the project we got great help at a very reasonable price. We have recommended Luna Flooring to others already.

Very pleased with everything from the moment we came into your store to delivery of rug. Thank you, and we will use Luna Flooring Gallery again for future flooring needs.

Rob was really great to work with. He explained all our choices and helped us make a good choice. The install crew was on time, neat and polite. We love the new carpet.

We had carpet installed today. Great job the workers worked hard and where very clean. What a great job. We had called other company first and they canceled on the day they where to install the carpet, still waiting for my deposit. I should have called Luna Flooring. The salesman was very good and not pushy.

The employees at the store were very helpful in selecting a laminate for me. Always greeting me right inside the door. The installation went smoothly and I was very pleased. Thank you Luna Flooring !

After shopping around for flooring, we ended up at Luna and couldn't be happier with the results. We got a fair price and installation was quick and professional. We couldn't believe how good the installers were! We are really happy with our new flooring and would recommend these guys to anybody in Schaumburg who is looking for a job done well.

They did a great job installing our floors. We are extremely pleased with the work and the price.

We wanted to replace the carpeting in our home with engineered hardwood and researched many flooring companies in Naperville. LunaF looring Gallery exceeded our expectations. The entire process was quick and expertly installed. The crew was personable and fun to have in our home for the 4-day process. They were extremely careful with every detail. What a beautiful job! And the price was very reasonable. Thanks again!!

Great company and great guys. Fast, efficient, and very professional carpet installation!

Great experience from beginning to end. We had done some research about installing new carpet and when we went in to Luna Flooring from first impression we knew we would be treated well and we were not wrong. Rob helped us through the process every step of the way. The carpet installer did a fantastic, high quality job and we love how it looks and feels. Great company that provides a personal touch without gauging you on the price. Highly recommended

Luna Flooring Gallery is a great company to do business with, the owner is very nice and informative and works well with the customers.

Luna Flooring is a great company! They installed floors in my new condo after some damage and did an amazing job. The floors look awesome!

Great experience I went into the store looking for flooring for my house they have a large selection and different kinds of materials Rob was very helpful and knowledgeable explained everything to me and worked with my budget I would definitely recommend to check them out

If you want to get precisely what your budget and needs are regarding flooring, I highly recommend using this company. I did a lot of research before going in here and it paid off. I love my new flooring and the wife if very happy as well!

Luna Flooring is a great company! They installed floors in my new condo after some damage and did an amazing job. The floors look awesome!

Highly recommended. We chose Luna Flooring Gallery through a recommendation and I can not say enough. I worked with Luna, remotely, to get our new house carpeted. Very courteous, professional, knowledgeable and all at competitive and better prices. thanks!

Luna was great when we needed to install flooring in our business office. They gave us a great price and installation.

Good store, big selection, one-stop shopping. Employees know their job & product, steer you in the right direction to handle your needs.

Great service! Had the easiest time thanks to their patient and cooperative customer service, guiding us from the initial selection all the way through the installation process. Also, love the creative ideas!

I was looking for new carpet for upstairs so I checked out Luna Flooring Gallery in Naperville. There was so much to choose from. Dan was my sales person. He was really nice and knowledgeable. He helped me choose the perfect carpet for my family. They did a great job and It looks fantastic! We love our new carpet!

I used this store last year to purchase carpets for two floors; 5 rooms and a stairway. I admit to phoning for assistance and could not have been happier with the help and advice that I received from Luna. the samples came, no trouble, the carpet arrived on time and in great order. Excellent service and a great experience, and am about to use again for living room carpet. if you are unsure about ordering online, phone up - lots of help and advice.

Best flooring store around! They are honest and are not out to gouge their customers! Best workmanship around!!!

My experience with Luna Flooring Gallery was great. Luna provided great service from the moment He answered the phone for a quote until the end of the install. I will be recommending Luna Flooring Gallery to anyone looking to give their home flooring a different look. Thank you, Luna & crew, you guys are awesome.

Dan is a top notch sales professional. No nonsense and very competitive pricing.

I couldn't be more pleased with the experience I had with Luna Flooring and our representative Dan. After suffering a roof leak which damaged our wood floors, we worked with Dan to find a new flooring solution. He was professional, friendly, and very easy to work with. He offered us great options and was very helpful in making the decision to go with vinyl wood planks. The crew who came out to install was pleasant, professional and finished the job a day early. I would highly recommend Luna Flooring and Dan. They did a great job and I couldn't be happier.

We are truly pleased with the fabulous new carpet. Everyone at the store was really helpful, as my wife had a hard time making a decision. They were very patient and offered great input, the installation was neat and professional, and the end result was outstanding, Thank you.

Luna flooring with superb customer service. Throughout the selection process, Dan took the time to explain the various options, providing real samples to help me envision the finished product. He was also flexible with installation dates. During installation, They were time-efficient and very clean. I really appreciate that he placed butcher paper on my floors to help protect them from dirt picked up on shoes coming in from outside. It's the little things that set this company apart. My only regret is that I didn't replace the carpet sooner! Thanks again to Dan and his crew. Highly recommend.

When I began my search for hardwood floors for my entire first floor, I knew the exact color and style I wanted. I also knew how much I wanted to spend. I went from store to store and could not find the exact color anywhere. I was surprised that places like Home Depot and Lumber Liquidators had such limited in store displays. You can go online to view more, but this is not a purchase anyone wants to make looking at an online sample. I stopped at Luna and I was amazed at the number of options. I found several samples right away that had potential, but I was skeptical that Luna’s final installed costs would not fit within my budget. Within days they came out to measure, calculated a price, then applied a couple promotional discounts, and the result was a floor I liked and a price that fit my budget. I really appreciated how they looked at every aspect of my installation to provide a detailed estimate. It is not a quick process to come up with the price, but nobody wants to get hit with extra charges later when the installer comes on site and discovers additional work is required. My estimate included removal & disposal of existing flooring & baseboards, moving of appliances in the kitchen, removal and reset of sink & toilet in bathroom, and a section of the floor that needed to be glued. Because they took the time to review these details upfront, there was no hidden costs or extra charges added later. The highest ratings go to the installers. I can’t say enough about the quality of their workmanship. These guys are experienced, and the end-result shows it. Thank you everyone at Luna for doing such a good job.

I'm giving 5 stars for installation. I was very pleased with the installation. Guys were extremely polite, and exceptionally hard working. Very clean. They left my room looking beautiful. Marco is one of two guys, before they left made sure to look into every detail, and made sure we were completely happy and satisfied with our installation experience.

Great store

Luna of OakBrook was just fantastic .. from start to finish ! We were very impressed with the personalized and professional service from sales to installation! They were there to serve and complete the job to our satisfaction in a timely manner too. Our new Condo flooring is exceptional! Also their prices are very competitive and offer extra high level Quality products !

This is the place for personalized service. I really appreciate the individual attention. This store was easy to work with and accommodating, carpet looks great and is super plush. Installation went long as there was only one contractor working it, but everything was cleaned up afterwards and it looks like a great job!

Rob Bush and his staff were extremely helpful in explaining the options of floor coverings for our basement. Once we decided, his company moved promptly and efficiently to install the carpet. The installation was professional and met all our requirements.

Just purchased wood floors from Rob at Luna in Deerfield and they look amazing! I have been purchasing flooring from Rob going back 20 years for multiple properties and always been 100% satisfied. His service, product, pricing and selection can’t be beat! His install teams are top notch, been with him for years. Raphael installed our wood floors, hands down best crew! If you are in need of any flooring, be sure to check out Luna, you won’t be disappointed!

Luna Flooring has the best customer service. It is important that they are professional. They can offer the floors depending on to our requirement. The price is reasonable. Highly Recommended!

Awesome work keep it up

Well done great job done by luna flooring gallery

Very impressive and good service by them Alsovery nice arts

Luna Flooring is great and they have done two carpet installations now for me in my home and their installers work very hard and do a great job. John is a pleasure to work with and I will definitely use Luna Flooring again in the future.

Luna flooring gallery is one of the best company they have quality's of work and excellent results

They had done very best job at my office my office was looking extraordinary and they charge very low fees thanks to luna flooring gallery

Gave very nice services...with best perfection..got very good results...all the work was finished in less time

My floor is well decorated with carpet as well nice fixtures . Got my work done in 2 days...with easy working of workers...got nice reaults

Really good servises customer friendly staff.

One of my close friend suggested me to "Luna Flooring Shop" and I am also impressed by their services at Very cheap cost...

Good work.

Luna Flooring Gallery is the Perfect Flooring store which provides really best services to their customers... Must recommending for everyone..

Stuck to budget and time frame. Excellent service.i am impressed..

They work really good i highley recomended...

They did an amazing job on my home. I could not be happier with the work and with their professionalism. Recommended.

My house is the best attractive thing that everyone sees....i liked there services..completed in less time and at affordable price

Their customer friendly staff are really attractive they are really best service providers i highly recommended....

Very good services by luna flooring gallery..i liked it the most...my house is well designed and floors are real attraction for that

Bought wool carpet, installed, and am pleased with the process and results. I have a small one bedroom condo that has too much furniture. I paid extra, within reason, to have help moving the heavier furniture. When I was comparing carpets they took the rolls of carpet down so I could see it better. The installers arrived on time, worked throughout the day and put the furniture back. I am satisfied with the price and quality of the carpet and would recommend Metro to others. This appears to be a family owned and operated retailer who intends to satisfy customers. What more could one ask?

Really great customer service with low fees which is really good i like it i recommend to you try this now...

We absolutely love our new carpet. Chuck Whelpley and the Luna team did a great job installing the carpet. We ordered on a Sunday and the carpet was installed just a few days later. Home Depot would have been weeks later and I know the carpet would not have been the same quality. We will be ordering more carpet from Luna soon to do our upstairs.

Luna flooring gallery is one of the best place i ever seen before this is quite amazing i am really impressed...

Luna Flooring installed it quickly, professionally and their 0% financing was great

There service is very professionally. Dan is knowledge on flooring and his patience in answering my concerns was most helpful. This is a first class company run by a real professional. If you need flooring work this is the place.

Love my new wood floors from Luna. Chuck and his team are outstanding. A+ 5 stars from a extremely satisfied customer. Rick

Thank you for the service,Their prices were fair, and the installation went smoothly. The installers were all very professional and courteous and the new flooring is beautiful. Highly recommended!

Great company to work with, happy with selection and price !

Outstanding customer service from the word go. They allowed us to make a very informed decision and did not try to pressure us into making choices that would pad their pockets. In fact, they talked us out of pricier options that would not work long-term for our basement. Their installers did a great job, were on time and were very neat. We could not recommend Chuck Whelpley and his Oak Brook Luna team enough. Anybody shopping for carpet or flooring options should visit this store.

I found these guys on Google. Great experience from start to finish! I highly recommend them and will use them again if need be.

Great people, wonderful service.

After years of seeing the Luna ads on TV, I now understand why they have been successful in the Chicago area. They just do carpet and flooring, so they do it well and have their own installers. We had water damage in our house and decided to finally replace the original carpet in our home. My wife and I went to the home improvement stores, but my take is they really don’t specifically focus on carpeting and the selection is limited. If you haven’t replaced carpet, it involves getting everything on your floors moved out of the way (into the basement, storage or other rooms) and it is a daunting task. We went into the Luna store in Deerfield and immediately Ken Bura was able to ask the right questions and help us navigate through a huge selection of carpet options. Smartstrand is a new DuPont carpet that is unbelievably resistant to stains and essentially the successor to “Stainmaster,” which was the gold standard in the industry for years. Ken was able to narrow or selection quickly and gave us a sample board to take home. Once we made our choice, with a pet-resistant pad and plush carpet, Ken took care of everything. What was surprising to me was the final cost was $2,000 less than what we priced at all the other stores. The installation was fantastic. That is all those installers do and they even moved our bed and side tables to another room and back so we were able to sleep in our own bed that night. The installation was clean and the guys were great. In general, I like to buy services from local companies that focus on one thing and have 15-30 years in the business.(you wouldn’t go to a generalist for knee replacement). If you are looking at a decision on carpet, I strongly recommend Luna and ask for Ken.

My entire experience with Luna tile was a good one .Karen was eager to help and created a great price for my large tile job (500) square feet. The installers did a great job and we are completely satisfied. Robert stephenson Wood Dale il.

This company was a great pleasure to work with. They stick to there deadlines and communicate thoroughly through my project. Dan asks all the right questions to find the flooring that fit you and the way you live. He's knowledgeable, personable and has a great eye for color and style. Very happy and definitely recommend them. 10-STARS

very professional together with quality carpet

Luna was the best great service in store installers were the best . Will tell all my friends !!

Used Luna for several flooring projects and they have always been professional. They have done fantastic work for me!

Floors look awesome!! Everyone in the showroom was very friendly and knowledgeable. Install went smoothly.

I would like to thank John for making my shopping experience a very good experience. He helped me find the right product for my house. The workers did a great job.

Wow!!!!This is definetly the place to get your flooring! After doing some shopping around, I was confirmed on my decision to go with Luna because they had the largest selection with the best overall value package. The installers were terrific, very courteous and got the job done in a timely fashion. Some unexpected flooring repairs needed to be made and they were able to fix them right on the spot. Nothing was beyond their expertise. Thank you Luna for doing such a good job.

Took me a few trips to the Schaumburg Gallery to finally make my selection. Every time I went in everyone was so helpful. Floors look great!

Honestly, it was a really great experience working with these guys at Luna Flooring Gallery. When you find good people you really want to get the word out! We ordered laminatewood, and new tile for the bathrooms. Pricing was super competitive and more than reasonable for the quality of work and product. Super happy with the result; but more than that, just the care and service from the awesome team of guys who helped us get exactly what we were looking for. Thank you!! Highly recommend!

Look no further than Luna! Save yourself the hassel of shopping around! After wasting valuable time shopping around I settle on Luna because they have the best selection, best overall pricing, best installation.

Chuck was wonderful to work with. He helped me find the right wood and carpet for my house. The installers did a great job. A very good experience.

Last week we had LUNA install our floors and they look really nice. We went to the Luna in Schaumburg to look at what they had. They do have a lot. Everything went really well. The installers were great, and Mark in the showroom was very helpful. I would have no problems recommending Luna. I would suggest to use the stores. They have a lot to choose from and much bigger samples than other places we went.

New floors look great! Thanks for making the process easy.

Great job working with Chuck from beginning to the end when the floor was installed.

We went to the Luna store in Schaumburg for carpeting in our new home. Mark, the store manager was professional, listened to our needs, and was able to meet our budget with the exact carpet we wanted. The installation was seamless and looks beautiful. Thank you Mark and thank you Luna for the excellent service.

Beautiful store great selection my friend told me about them. My install was on time and exceeded my expectations! Luna is the place to go.

Beat other prices. Came on time. Did a beautiful job.

Karen is extremely knowledgeable and patient. Her guidance and expertise was very much appreciated. She is a tremendous asset to Luna. I highly recommend her. The flooring crew under the leadership of Fernando was excellent. Their workmanship and care in installing our flooring was exceptional.

I am beyond pleased with my new carpeting for our entire second floor. The manager Mark, was extremely helpful in choosing the best carpeting for our needs. I shopped several other flooring stores and their price was vert competitive. The installation went exactly as they said it would and the installers were very professional. They moved all the furniture and hauled away all the garbage. I would definitely recommend the Luna store in Schaumburg to anyone.

Such a pleasure to work with Joe and Craig........loved how the carpet was rolled (Hollywood style) on my stairs!!!!!

We had a great experience working with Luna for carpeting in our new home. Chuck was awesome to work with, and helped us make the right carpet selections for our house and family. We love the way our bedrooms and basement look with our new carpeting!

Hard working! Love my carpet and flooring!! Highly recommend Luna!!

Good carpet, good installers....would not hesitate to use Luna Oakbrook again.

Professional, Experenced, Pleasure to work with! 2 weeks have gone by and I wanted to post a review indicating our level of satisfaction with this company. The Luna Flooring Gallery of Naperville really made the entire process from start to finish easy. Although my wife and I are no experts when it comes to flooring, Heather and Dan really made us feel at home and comfortable. The enitire process was an absolute pleasure and we couldn't be happier with our decision. They're truly experts! You will get referrals out of us and thank you!

Beyond pleased! A huge help when I needed it and job well done. I had contracted another flooring outlet to carpet 5 rooms, two hallways, and flight of stairs. All to be completed before family from out of state came in to celebrate my parents 64th wedding anniversary. On the day the other carpet outlet was to complete the job, they showed up with only 2 rooms worth of carpet and told me since it was special ordered carpet it would take them another 10 to 15 days to come back and finish the job. My family was coming in a little over one week. I told the other outlet to keep their carpet and I called Luna Flooring Gallery of Oakbrook Terrace. Luna came out right away with a much better selection of carpeting and was able to complete the job with in hours of my family arriving. I was so thankful and relived and very happy with the much better quality of carpet I received. Thank you Luna Flooring of OakBrook Terrace!!

They recently did a big project for me. They have very good choice of carpet. Their work, timing, communication and price were perfect. Highly recommended.

Last night I stopped in to look for carpet remnants and spoke with Heather. I have a rather small patch-job that's being done and most places carrying remnants only provide 12'x...something much larger than I need. While Luna doesn't carry remnants, Heather helped me come up with a better solution that fit my needs. ...it's this reason that I'm writing the review. She thought outside the box and helped in a way most others haven't.

I highly recommend using the Oakbrook Luna location! I worked with Chuck who was fantastic! The entire process was smooth and stress free! The gentleman who installed my floors were very professional and great to work with. I can't imagine using anyone else!

We received excellent service from Chuck at the Oak Brook Luna location. He was very professional and helpful during the selection process. The installation staff were exceptional, from the care they took in removing the furniture, the installation of the carpet, and to replacing the furniture. We would highly recommend this business to our family and friends. Thank you, Chuck and staff.

Luna had excellent choices of carpeting and they work very hard in taking care of all our questions. The carpet installers also did a great job.

After having 4 quotes from various flooring companies we were starting to get discouraged. Either prices were to high, companies wouldn't want the work or even showed up the day of and didnt complete the work. A friend told me about this company and we are so grateful and thrilled with the outcome! They were reasonably priced, extremely knowledgeable, helped with every question and had a great selection. The installers were courteous, polite and did a wonderful job! We couldn't be happier and the kitchen looks amazing! We will recommend this company to all our friends! Thank you!

Great service! Chuck very helpful!

Had a flood in our basement and had to replace the carpet. We worked with Dan at Luna in Oak Brook to select a beautiful carpet at a very competitive price. His installers did a fabulous job, and we are very pleased with the results. First class service from beginning to end. Highly recommend!!!

Our carpet buying experience with Luna Flooring Gallery in Oakbrook Terrace was excellent. We worked with Chuck to pick the perfect carpet for two bedrooms and a stairway. The installers arrived on time, they were courteous and did a great job of installing the new carpet. They cleaned up thoroughly when they were finished, and hauled away all of the old carpet and padding. I highly recommend this store!

We are so pleased with our Luna experience. We looked at a few other places but there are so many choices and decisions to make and we really don't like to shop! But Luna made it all very painless as they took care of it all. The sales staff is extremely knowledgeable and patient, no pressure at all, and they will work to fit your budget and answer all your questions. They come to your home to estimate for free. The installers were top-notch, polite, professional, quick, and clean. I would highly recommend this store.

We worked with Chuck to replace flooring on 2 levels of our townhome; 1 was laminate and the other was carpet. Both products we chose look and feel fantastic! He is so knowledgeable about his product and gets the work done quickly. We even had a small issue with our top step being an irregular size and Chuck personally solved this issue! We will be back for our next project!

It was great I love my new carpet, they are wonderful people to work with and very helpful

Exceptional customer service! I have never dealt with a company in any industry that has truly gone above and beyond until I came here. I am very impressed with the customer service received at this location in particular and the company as a whole!

The help and advise I received was very professional and this allowed me to make a great choice. I received a call when the carpet came into the warehouse and there was no problem in holding it there, while I waited for other work to be completed in the home. The men who came to install the carpet where very professional gentleman and did a fantastic job. I could not be happier. Thank you for your service from start to finish.

Great work, quick turnaround, good people. Very happy with the experience. Dan is a great salesmen to work with; would recommend

On the whole, we had a very positive experience from the help we received when deciding what to purchase to the actual installation of the purchased product. The installers were exceptional - polite, professional, detailed, and dedicated to insuring the quality and look of the installation. The only thing is we were led to believe the installation would take one full day but it took two full days. Had we known the actual time ahead of time, we would have reserved the two days in our calendar. It was by shear luck that we had the second day free. We didn't mind the two days as it took so long to ensure the quality of the installation.

Great experience from start to finish. Knowledgeable sales staff there to assist with the myriad of choices... and huge selection of carpeting of every style and color. Measuring appointment was within a couple of days and arrived promptly at the scheduled time. Installation was likewise, flawless. The guys were courteous, professional and worked fast. Top notch service from start to finish. Very pleased, and would definitely shop here again, as well as recommend to others!

Great service. I was skeptical as Luna is a chain but was surprised by how professional and thorough they were. Competitive pricing. Would highly recomend.

From choosing the flooring to measuring to the installation we could not have been more pleased. Luna was great to work with!

The moment I walked into the Oakbrook Terrace store I was greeted by Chuck who was very helpful with my selection of carpeting for my spare bedroom. So many styles and colors to choose from. I was in a time crunch as well and he managed to have my carpet installed in a week. Very professional and quick installation. This was my fourth flooring purchase from Luna in 5 years and I couldn't be happier.

Good installation. Crew spoke only Russian, which for some can mean miscommunications.

We asked Chuck W. at Luna to carpet two flights of stairs shortly before the Thanksgiving holiday. Chuck was over quickly to measure and turned around his proposal promptly. Despite my delay in approving the job, Chuck and his team did everything they could to make sure the carpeting was done the Wednesday before Thanksgiving. The carpet looks great and they met our deadline at a very competitive rate.

My wife and I were very impressed with the service and professionalism that Daniel provided. His warehouse was unable to get us the color and weight combo we wanted so he was able to get us the color in the thicker weight for a great price. We are extremely happy with the carpet and how fast the installers had it in. I would recommend them to anyone who is looking for carpet.

Luna did a fantastic job! They were very professional from start to finish. We loved that we were given multiple price points to choose from and we felt the carpet we selectd was a great value for the cost. So much about buying new carpet depends on the installation and the crew did a fantastic job. Would use Luna next time.

I had a terrific experience with Luna Flooring Gallery! I have never purchased carpeting from Luna in the past and saw their ads and decided to give them a try and I am very glad that I did. I needed carpeting removed and replaced in a large loft area along with two bedrooms, stairway and a couple of large walk in closets. Chuck, the General Manager, of the Oak Brook Terrace Store was very friendly, helpful and informative. We received a top notch deal for terrific carpeting. The installers were also terrific. Very professional and did a flawless job. I will certainly use them again for my carpeting needs and would recommend them highly to anyone who is looking for great carpeting at a good price from professionals who value their work and product.

We had carpet and luxury vinyl installed in April. The experience in the store was excellent--not a hard sell but good suggestions and we we were able to take samples home to see how they looked with our decor. The installation crew was prompt, courteous, tidy and they did a beautiful job. I would absolutely recommend the Luna Flooring Gallery in Oakbrook Terrace!

I Googled Luna after visiting multiple private carpet showrooms. I visited the Oak Brook Terrace location intending to browse samples and quickly move on with options for a condominium rental being refinished to put on the sales market. Chuck Whipley, General Manager, immediately introduced himself and allowed me to fully explain my situation before making his quick, easy-to-understand, professional recommendation. I left with three carpet samples and decided on a design and color in under a week. I advised Chuck I was looking for a quick installation time-frame and he delivered as soon as I gave him the call. The coordination and installation went flawless. The delivery was early, and conveniently announced ahead of schedule. The install was quick too and made my schedule easier so I never had to wait, but was reassured that the project was moving every step of the way. There was never a doubt or question in mind that the job would hang up. I definitely would call Chuck directly again and will in-fact for an upcoming project for my personal family home. My Wife is happy and began to show pictures at Thanksgiving Dinner to my family which made me look like the Hero. I highly recommend the Luna, Oak Brook Terrace showroom,. Call and ask for Chuck.

We had Chuck at our house and gave us an estimate on new carpet. He was very professional and made sure we were getting exactly what we wanted. Gave us an awesome price. The installers came out and installed the carpet. They were very professional as well. Very hard working guys. The carpet was perfect. I will definitely call them again in the future and will recommend to anyone that needs flooring done in their house as well.

We had received an estimate from a competitor and decided to check out this Oakbrook Terrace Luna location after receiving a promotion in the mail. Chuck was very helpful in talking us through different kinds of carpet and put no pressure on us to buy that day. He came out to the house to measure the space, gave us space to shop around and we came back to him about a week later. We scheduled the installation at our convenience - the installers arrived on time and finished early. All-in-all, a great experience. The carpet is wonderful!

Great job - friendly service fair pricing and accommodated my schedule... very satisfied

From start to finish - Luna surpassed any expectations. The experience in the store was easy, we took rug samples home that night. The next day they came out and did our measurements and then we scheduled our installation, and they were very flexible with our installation date/time. The installers arrived on time and were very professional, they cleaned everything up and took the old carpet away. The carpet looks great! First class operation and the price was very reasonable. Thanks Luna!

Service and installation of our floor was outstanding. Dan B. was very helpful throughout the process and we will be installing carpeting next month.

I came in to talk about laminate and left wanting a hardwood floor. Luis was very polite, and really did a good job helping me evaluate my choices. He said he was new on the job but I really liked how he treated me.

Had a fantastic experience with Luna of Oak Brook. Truly a "red carpet" service! Chuck was awesome to work with and provided expert advice on what flooring to use in my new house. As a wide-eyed, first-time home buyer, I didn't have much of a clue about what to pick out. I just knew a color scheme I was hoping to find. Chuck asked good questions and took his time to find many different samples for me to look at and allowed me to take them home to test with furniture, lighting, etc. He came out to measure and talked through recommendations once he saw the space. He was quick to get things scheduled and was very responsive for any issues that came up. The price of the overall jobs were better than other places I checked, and the selection at Luna was much larger. I felt the quality of what I was getting was a lot better than other places too. The installers they use were great. Very efficient, professional, and did quality work. I had four rooms redone and all was completed in about a week. I highly recommend Luna and will definitely use them in the future.

Wonderful. Excellent customer service.

My mother used Luna Flooring Gallery in Oak Brook, IL, services by having kitchen flooring installed on Saturday Octoer 5, 2016. Once the worker's were done she was very well pleased with the work once it was completed. My mother wrote a appreciation email to Chuck Whelpley on today thanking him for the services rendered by the employee's that completed the work. Not sure of two employee's names she would like to thank them & the company for a job well done. Very satistfied customer. MBracey

Awesome experience! We have used Luna Flooring Gallery in Addison, IL twice and each time the customer service has been no less than great. When we needed carpeting in our basement, we had a short window to find the best flooring company in DuPage county, and Rob and his team acted fast to get our carpet installation done on time. I don't know where these other 'anonymous' Carpet, Tile, and Hardwood Flooring reviewers are coming from, personally I think they are competitors that are trying to bash Luna Flooring Gallery like they're some kinda scam. On our second flooring installation in Chicago's western suburbs we had water damage to our carpet and the Luna Carpet team knew exactly what to do to clean our carpets. They actually came out that night and cleaned everything up so we could install new carpeting in our basement. Great quality flooring, in fact the best I have seen in Chicagoland. If you need carpet, tile, hardwood, or laminate floors in the Chicago Area, Luna Flooring Gallery comes highly recommended!

I had to get carpet installed quickly and I didn't want to compromise on the quality of the carpeting or the flooring installation. Luna Flooring Gallery of Deerfield came out right away, they were on time and their carpet installers finished the job very quickly (cleanly and quietly too!). The owner Rob was clear about the measure, flooring options, and the gave us the best price on carpet in Chicago! I would recommend Rob and Luna Flooring Gallery to homeowners and contractors alike! If you are looking for the best value in flooring installations call Luna Flooring Gallery in Deerfield, Addison, or Lake Zurich!

I have made several purchases from Luna, Larry M is my guy. I continue to use Luna for my rental properties because it is always a good price and top notch service. Keep up the good work!